Derdack Enterprise Alert – On-Premise IT On-Call Alerting and Duty Scheduling

In the following we describe the setup and configuration of the Enterprise Alert Plugin for Nagios:

1. If not already available you can request a demo of Enterprise Alert here https://www.derdack.com/request-a-demo/.

2. In Enterprise Alert (System -> Event Sources -> New Source -> REST API Client) you can create a new REST API end point.

3. Copy the two scripts ("ea_host_notify.sh" and "ea_service_notify.sh") to your Nagios plugin directory (the location may vary).

4. Edit the Enterprise Alert REST API URLs in these scripts to the match your REST API URL including your API Key.

5. Define the new notification commands in the Nagios configuration (a sample configuration is available in the file "ea_commands.cfg"). Please, modify the paths accordingly.

6. Set up a new contact in Nagios or use an existing one to add notification commands for host and service. You can find an example below:

define contact{
contact_name root
alias Root
service_notifications_enabled 1
host_notifications_enabled 1
service_notification_period 24x7
host_notification_period 24x7
service_notification_options w,u,c,r
host_notification_options d,r
service_notification_commands ea-service,notify-service-by-email
host_notification_commands ea-host,notify-host-by-email
email root@localhost
}

7. Now you can test it by simulating an incident. When Nagios detects the issue, the information will be forwarded to Enterprise Alert and you can create your Alert Policy accordingly.