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Category: Helpdesk and Ticketing

Nagios plugins for monitor helpdesk and ticketing systems.

Network Monitoring Software - Download Nagios XI
Log Management Software - Nagios Log Server - Download
Netflow Analysis Software - Nagios Network Analyzer - Download

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There are 15 Listings in this Category.List your addon or plugin here!

AutoCloseOnNagiosRecoveryMessages - RT Integration


A Nagios and RT integration script that merges all pending open/new PROBLEM messages related to a given RECOBERY message and automatically close/resolve these tickets.

check jira version


check script that helps to check is the latest version of atlassian of products is installed on your servers



A plugin to check an OTRS database for tickets with specified queue and ticket state.


This plugin checks OTRS for 'new' or 'open' tickets.



This check returns an amount of tickets via php and php-mysql. Queues and States are set via script: ## ids (states and queues) $queue_ids = "42,43,44,48,53,55,68,71,72,77"; $state_ids = "1,4,6,10,12,14,15"; ## mysql conn $mysql_host = "localh ...


check_otrs_user.pl Even if you want to know how many users are still logged in on your OTRS installation you can just take a look at the session management through OTRS. Specially you want to know through which times the most users are online you may look into the weblogs o ...

create_ticket.pl - RT Integration


A Perl script that will create tickets in RT when an Alarm is acknowledged in Nagios.

GLPI Helpdesk Integration


Use these custom event handlers to create and close helpdesk tickets in the GLPI helpdesk software.


Helpspot Latest Version Check

Check to make sure your helpspot is at the latest version. example: "./check_helpspot_version -s http://helpspot.domain.com" usage: check_helpspot_version [-h] -s HELPSPOT [-w] [-c] This script will compare the current running helpspot version wi ...


Nagios Integration for Jira


Nagios Jira Integration enables customer to push Nagios incident to Jira

Nagios OTRS Integration

Scripts to send emails to OTRS in the case of new errors or recoveries in Nagios.

Send Nagios service problem as mail

A python script which can be used as an event handler for services within Nagios to automatically send mail to a targeted mail address when a service problem occurs. The script is called by creating a command within Nagios and passing the parameters requi ...

SendNagiosAlert - RT Integration


A script that you can use to send an alert to Nagios if a ticket is new or open in a particular RT queue(s).

Service Now Ticketer


A complex alert integration script for Nagios that can open and update tickets in Service-Now.


Unicenter Service Desk Plugins - Kimbrough Henley


A set of plug-in scripts for monitoring inboxes for tickets in the Unicenter Service Desk v11 application. First official release.