Nagios OTRS Integration

Submit review Recommend Print

Rating

1 vote

Favoured:

Last Release Date

2008-09-08

Owner

nagiosexchange

Hits

111024

Files:

File	Description
nagios+otrs.tgz	The scripts

Network Monitoring Software - Download Nagios XI

Log Management Software - Nagios Log Server - Download

Netflow Analysis Software - Nagios Network Analyzer - Download

Scripts to send emails to OTRS in the case of new errors or recoveries in Nagios.

Open Tickets from Nagios: send an email via (host_)notify_otrs.sh if an error is acknowledged to open a new ticket. The scripts are notifications command to send notifications to the (Nagios) user otrs.

Close Tickets from Nagios: send an email via (host_)otrs_event_ok.sh if host or service recovers from error state. The close scripts are eventhandlers.

On OTRS you will need to install the SystemMonitoring extension (available for OTRS versions>= 2.2)

Reviews (1)

how to integrate the otrs and nagios

bypathana, September 5, 2012

1 of 1 people found this review helpful

can anyone tell me how to integrate the otrs and nagios,how to use the above files while integration.please provide a doc or link for integration.

Nagios, the Nagios logo, and Nagios graphics are the servicemarks, trademarks, or registered trademarks owned by Nagios Enterprises. All other servicemarks and trademarks are the property of their respective owner. The files and information on this site are the property of their respective owner(s). Nagios Enterprises makes no claims or warranties as to the fitness of any file or information on this website, for any purpose whatsoever. In fact, we officially disclaim all liability. We do, however, think these community contributions are pretty damn cool. Website Copyright © 2009-2024 Nagios Enterprises, LLC. All rights reserved.