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RT create

Rating
0 votes
Favoured:
0
Current Version
1.0
Compatible With
  • Nagios 3.x
License
GPL
Hits
85051
Files:
FileDescription
findTicket.plfindTicket.pl
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This create ticket script was made because our email does not support POP3 protocol.
With the new exchange 2010 out. Extra mail protocols like POP3, and IMAP are disabled. so in an effort to find a way around i developed this script so that it calls the RT api and uses the RT module to create ticket instead of creating via email. This also will find duplicates and merge the tickets so you won't have a ton of them sitting in your queue. This will take a little extra installing but i think it is a good alternative. you will need to install RT::Client::REST and RT::Client::REST::Ticket module.