Script works but requires adjustments

This script does work.

The tricky part is finding the correct offset to use when parsing the “retention.dat” file, which is the count of the number of lines (exclusive) from the beginning of a host or service definition to the “problem_has_been_acknowledged=” line. (I use “$hostAcknowledgementThreshold = 39” and “$serviceAcknowledgementThreshold = 45”).

Also the script does not properly acquire the service name because it is searching for “display_name”, but the “retention.dat” file only provides “service_description” (in later versions of Nagios). So the regex in the script source needs to be updated.